Orders are typically processed and shipped within 1–2 business days. You'll receive a confirmation email with tracking details as soon as your order is dispatched.

Standard shipping is Royal Mail 48 hour tracked usually takes 2 business days.

At the moment, we ship to some countries internationally. We’re working to expand to more regions soon, stay tuned!

Once your order ships, you’ll receive an email with a tracking number and a link to track your package in real time.

We accept returns within 30 days of delivery, as long as the item is unused and in its original packaging. Please contact us before sending anything back.

Simply email our support team at [your support email] with your order number and reason for return. We’ll guide you through the next steps.

Return shipping costs are the responsibility of the customer unless the product is damaged or we sent the wrong item.

If your order hasn’t shipped yet, contact us immediately at info@purendure.com, and we’ll do our best to help.

If your package arrives damaged, take clear photos of the packaging and items and reach out to us within 48 hours of delivery.

Our current batch has a Best Before End date of December 2025. Store in a cool, dry place. Once opened, refrigerate and consume within 2 days.

When can I use the energy gel alternatives?

Aim for 60-90g of carbs every hour for optimal performance. (Between 3-4 pouches).
Again this is down to personal preference as some people find it harder to eat while running.

We recommend taking one gel 20–30 minutes into your run, and every 20–30 minutes thereafter to maintain optimal energy levels.

Yes our gels are endurance-tested and suitable for marathons, ultras, and long adventure efforts. They provide consistent fuel without the digestive distress of additivie-filled alternatives.

Our energy gel alternatives are free from allergens, due to our manufacturers extensive cleaning cycles.

They work well before workouts (as a pre-fuel), during training, or after activity (to help replenish nutrients).

Yes! Our gels are 100% plant-based and certified vegan by The Vegan Society

We use only 4 ingredients fruit purée, electrolytes, and natural sugars with no sweeteners or additives. Unlike other brands, our gels come in a screw-top pouch, so you can refuel without the mess.

They have a 12 month shelf life because they have been pasteurised. Our current batch BBE is December 2025.

No, all our gels are caffeine-free, making them ideal for clean, steady energy without the spikes or crashes.

Our product is not suitable for children.

We have put so much thought into what ingredients to use to minimise this risk. We have received a lot of feedback from people saying that they haven’t had any issues. However we can’t 100% guarantee that it won't give you stomach issues as everyone's body is different

ll of our products are manufactured in the UK using natural, responsibly sourced ingredients.

Yes. Our pouches are recyclable at home just keep the cap on and place them in standard recycling.

Yes. We're available across the UK through a wide variety of Distributors and Retail Partners.

If you're interested in becoming a Stockist or Distributor please use the Contact Form we'll get right back to you.

We support numerous Charities and Events across the UK.

It's not possible for us to support every request we get, but feel free to get in touch via the Contact Form.